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H.O.P.E. provides psychosocial intervention to Resorts World employees

June 28,2017

The SSC H.O.P.E. Clinic, a non-profit clinic under the St. Scholastica’s College Psychology and Counseling Graduate School, extends help to Resorts World employees.

Any unexpected event that involves experiencing or witnessing an actual or threatened death or serious injury has the potential to be traumatic. Most people will recover quite quickly with support of family and friends, but for others, the effects of trauma are lasting, causing a person to live with deep emotional pain, fear, confusion, or posttraumatic stress far after the event has passed. However, for some, a traumatic event can lead to mental health issues such as posttraumatic stress disorder (PTSD), depression, anxiety, alcohol and drug use, and may have negative effects on their relationships.

The recent incident at the Resorts World Manila on June 2, 2017, which killed and injured casino staff and guests caused by stampede and setting of fire by a lone gunman, was something unexpected.  It is for this reason that the SSC H.O.P.E. (Haven for Optimum Psychospiritual Empowerment) Clinic team went to Resorts World Manila on June 10 and 17, 2017, to provide psychosocial services to affected employees. The team was headed by Dr. Ma. Lourdes Medina and Dr. Maria Victoria Trinidad, together with graduate student volunteers. The psychological intervention included assessment to determine the impact of the traumatic event (possible trauma, depression and/or anxiety), psychological debriefing, destabilizing and relaxation techniques.  

The sessions were well-received by the RW employees. According to them, being given the opportunity to talk about their experiences for the first time and feeling that others understand their experiences has helped them lessen their distress, given them a new perspective in life, and reinforced their feelings of gratitude for having survived.  It may take some time before their lives can return to normal, but transforming from being a victim to a survivor is a good start to cope with the aftermath of the incident.

H.O.P.E. will continue to be on the lookout for opportunities to help in and outside the SSC community.